In accordance with the Personal Data Protection regulations, we proceed to inform you about the processing of personal data carried out by our customers and/or users of this website.
1. Data Controller
Enseñantes del Hispano Británico SL (hereinafter Enseñantes del Hispano Británico SL) Camino Mosegue 2 – 35572 Tías (Las Palmas) firstname.lastname@example.org.
2. Purpose of processing, legitimacy, and retention period
Enseñantes del Hispano Británico SL may process your personal data for the following purposes:
USER SUPPORT SERVICE THROUGH THE CONTACT FORM AND/OR EMAILS
Purpose of processing: we will process the strictly necessary data to manage your request. Legitimacy: there is a legitimate interest on both sides for the resolution of requests or inquiries. In the case of claims related to our products or services, the legitimacy is our legal obligations compliance. Finally, if the contact is related to the product or service purchased through the website, the processing will be necessary for the execution of the sales contract. Retention period: the time necessary to respond to your request and in any case, until the prescription period for possible liability actions arising from the processing.
TO COMPLY WITH THE CONTRACT FOR THE SALE OF SERVICES AND/OR PRODUCTS (AGENDA)
Purpose of processing: provide the service or manage the purchase/reservation in the agenda, made through the website.
Manage the payment for the purchased products/services.
Legitimacy: The processing of data is legitimized by the legitimate interest represented by the purchase contract itself.
We consider that we have a legitimate interest in detecting and preventing possible fraud when using the platform for making purchases.
Retention period: during the time necessary to manage the purchase, complaints, or claims associated with the purchase.
We will also keep the strictly necessary data to comply with the administrative obligations arising from the purchase.
FOR MARKETING PURPOSES
Purpose of processing: In case of subscribing to our commercial newsletters, personal data will be processed to manage that subscription and send you personalized information about our products or services via the email you provided. You can unsubscribe from the subscription newsletter.
Legitimacy: The legitimacy is your consent. Retention period: until you decide to stop receiving our information newsletters. You can request unsubscribing by sending an email to email@example.com.
3. Recipients of transfers
We will not transfer your data to third parties, except to comply with a legal obligation.
Finally, we inform you of your rights regarding data protection.
- Right to request access to your personal data.
- Right to request rectification or deletion.
- Right to request the limitation of its processing, and to object to the processing.
- Right to data portability.
- Right to withdraw your consent. You can send your request through the email account: firstname.lastname@example.org.
If you believe that we have not properly addressed your rights, you can file a complaint with the Spanish Data Protection Agency through the following channels:
- Electronic headquarters: www.aepd.es.
- Postal address: C/ Jorge Juan 6, 28001 – Madrid
- Phone: 901 100 099 – 91 266 35 17
6. Security measures
Enseñantes del Hispano Británico SL has implemented the necessary technical and organizational measures to ensure the security of your personal data and prevent its alteration, loss, unauthorized processing and/or access, taking into account the state of technology, the nature of the stored data, and the risks arising from human action or the physical and natural environment to which they are exposed.